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Your services are top notch, but is that enough to turn new guests into repeat customers? Here are a few tricks you should consider to keep those new customers coming back.

Why should you try sauna this winter? The benefits to sauna bathing are numerous – your brain will be happier, and your skin will look and feel better, too.

January is a natural time to evaluate your standing-- reflecting on what you’ve accomplished, setting goals for the future, and taking a long look in the mirror.

InSpa is a day spa with seven locations throughout the greater Seattle area, emphasizing a mission of simplicity, quality service, and value to everyone that passes through their doors.

It may be as easy as offering the right package to help them step out of their comfort zone and find what makes them feel good and keep coming back.

As a recent study by the National Law Review found that it costs five times more to acquire a new customer than it does to retain an existing one, let’s look at a few ways to keep those first time gift cards guests coming back!

When Kyss Richard started as a professional hairstylist just out of high school, she knew she had found her perfect career match.

Now that Black Friday and Cyber Monday are over, it’s time to roll right into the chaos of the holiday hustle! Not only is the holiday season a time of giving and receiving, it’s the season to be grateful.

Customer rewards programs elevate salons, spas and medspas marketing strategies, the right all-in-one software system makes implementation easier than ever.

I wanted to share some exciting news, that we’ve officially opened our newest office in the UK, in Dalton Place in Manchester, to fuel our growth throughout the UK and to better serve our growing list of customers.

With global donations on the rise, it’s no surprise that Giving Tuesday has grown substantially in popularity from its inception in 2012.

Holidays are the perfect time to make your guests feel good about themselves. Explore 7 simple ways to help your spa or salon customers unlock their greatness these holidays.